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  Home > Information > Privacy Policy
 

Privacy Policy


Privacy Policy: H and H Lawncare Equipment, LLC (LawnMowerPros.com)
Updated: 2/1/2013

  1. General:
    This privacy policy outlines the information H and H Lawncare Equipment will collect and how we will use that information.

    H and H Lawncare Equipment respects the privacy of every individual who visits our websites or interactive advertisements.

    This privacy policy will inform you what to do if you do not want your personal information to be shared or divulged when you visit an H and H Lawncare Equipment website or respond to our advertising.

    By visiting the LawnMowerPros.com website or any other websites operated by H and H Lawncare Equipment, LLC its subsidiaries, divisions, affiliates and brands (collectively, the "Site"), you agree to accept the practices described in this Privacy Notice.

    We will not give or sell your individual information to any outside company for its use in marketing or solicitation

    If you do not agree to the terms of this Privacy Notice, please do not use the Site.
     
  2. Information We Collect:
    We Collect Personal Information that is provided by Site users. Personal Information includes your name, address, telephone number, credit or debit card information, e-mail address and IP address. We may also retain the content of the communications that are sent to our customer service representatives.

    Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with any of our departments such as customer service, sales or technical services through the Site, e-mail, telephone, mail or fax.

    In some instances, we may obtain other people's names and email addresses that you may choose to provide as part of our "email a friend" feature.
    H and H Lawncare Equipment will not collect any personal information about you (that is your name, address, telephone number, or email address) unless you provide it voluntarily and knowingly.

    If you do not want your personal information collected do not submit it to us. If you do submit personal information, we will use it as described in section 4.
    Our web servers collect general data pertaining to each Site visitor, including but not limited to, the IP address, tracking codes, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This may also include GPS locations for some of our mobile applications.

    In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include the Internet browser you are using, the type of operating system, and the domain name of the website which linked you to our site. When you view one of our websites, we may store information from time to time on your computer.

    Email Newsletter Subscriptions: If you request an email newsletter subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you change your mind and decide not to join the list. Furthermore, the confirmation email will alert you if someone else has entered your email address into our email newsletter subscription list.

    In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from H and H Lawncare Equipment or one of its affiliates or third party vendors.
     
  3. How We Collect Information:
    We collect information directly from you - for example when you register on the site, participate in a survey, or fill out a form requesting information from us.

    We collect information from you passively – we or vendors acting on our behalf use common collection techniques like cookies, and web beacons. This policy describes how and when we use these practices.

    We obtain information about you from third parties with whom we work - for example, our suppliers, resellers, and other business partners.

    Web Beacons: We or vendors acting on our behalf may collect information from visits to the Site through the use of "Web Beacons." Web Beacons are web page elements which may employ cookie technology that enable us to record data about visits to or transactions made on the Site.

    This information is sometimes known as click stream data. We may use this data to analyze trends and statistics to improve your online experience or our customer service. No Personal Information is collected through the use of Web Beacons on the Site.

    Cookies: Through the use of cookies, we may also collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time.

    You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Site without providing this information. You are welcome to use the Site if you use such software but we will not be able to offer you our personalized services and we will be unable to accept any online orders from you.

    These Cookies allow us to tailor a website or advertisement to better match your interests and preferences. With most Internet Browsers you can block, receive a warning or erase all Cookies from your hard drive. Please refer to your browser instructions or help screen to learn more about these functions. We also collect an IP address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
     
  4. Use of Information Collected:
    H and H Lawncare Equipment uses the information that we collect from our visitors and customers, or otherwise in connection with the Sites to personalize and improve your visit and shopping experience at the Site as follows:
  • To respond to your requests or inquiries and to fill your orders.
  • To understand the use of the Sites, improve the content of the Sites, customize the shopping   experience for Sites visitors and customers, and otherwise improve our products, services, the   Site and our your online experience, including through using the collection practices described here.
  • To notify Site visitors of changes to the Sites, new products and services, and for any other   legitimate and lawful business purpose, including to notify you of changes to this Privacy Policy,   our website Terms, or other terms that may impact your use of the Sites.
  • To protect the security or integrity of the Sites, our company, or our customers and visitors.
  • To share with various subsidiaries, divisions, affiliates, parent organizations and brands.
  • To share with third parties, such as suppliers, financial institutions and others who perform   services on our behalf.
  • To share with any successor to H and H Lawncare Equipment’s interest, or otherwise in   connection with a merger, sale, or transfer of all or part of our business operations.
  • In response to subpoenas, investigative requests (with or without subpoena) and other legal   process, to exercise our legal rights and defend again legal claims.
  • We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties   without your consent, except as stated in this Privacy Notice.
  • Service Providers: We may employ other companies or individuals to provide certain services to   or on behalf of us such as analyzing customer lists and data, or performing marketing or   consulting services. These third parties ("Service Providers") will only have access to the   information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Notice. Any Service Providers that use data received from us may only do so in accordance with this Privacy Notice.
  • Credit Card Companies: If you place an order through the Site, the Personal Information you provide is transmitted to your credit card company to verify and authorize your purchase.
  • Aggregate Information: We provide aggregate information to some of our business partners. This information is used in a collective manner and does not identify you individually in any way. We collect and share aggregate information in order to know more about the general profile of our customers so that we can improve your shopping experience.
  • Shippers: If you make a purchase through the Site, your name, telephone number and shipping information must be provided to third party shippers such as USPS, UPS and FEDEX to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
  • Third Party Transaction-Level Data: If you visit the Site from a third-party website the third-party website may be able to access select information from your individual transaction information.
    - In order to track and credit your transaction the third-party website may give you a unique code, cookie or graphic which will uniquely identify you. This will only happen if you link directly from a third party website to the Site.
    - Any transactions made at the Site while such a code is active will be reported back to the third party website. We will only report non-Personal Information to these websites such as the date of the transaction, the product(s) purchased and the amount spent. We will not report any information to these third party websites that will allow them to personally identify you.
    - The presence of a third party navigation bar at the top of any page on the Site is an indication that the third party website may be able to see your activity on the Site.
  • Links to Third Party Site: The Site contains certain links to third party websites, such as our vendors' websites and links to other websites intended to facilitate our customers' shopping experience, such as Google Translate. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy notice of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.
  • Law Enforcement and Protection of Users: To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.
  • We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability. Therefore, although we will protect your privacy as described in this Privacy Policy, we do not promise, and you should not expect, that all your personally identifiable information or private communications will remain private.
  • Unfortunately, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
  • We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent, except as stated in this Privacy Notice.
  1. Children:
    H and H Lawncare Equipment, LLC has no intention of collecting any personally identifiable information (that is your name, address, telephone number, or email address) from individuals under thirteen years of age through this website. The H and H Lawncare Equipment websites that do collect information from Children do so in accordance with the privacy policies located at such websites.

    Please review such privacy policies when entering those sites. If a child has provided us with personally identifiable information a parent or guardian should contact us at the e-mail address listed at the bottom of this statement if they want this information to be deleted from the records. We will use all reasonable efforts to delete the child's information from our existing files.

    The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent.

    If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted Personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files.

    We understand that children may not fully understand all of the provisions of this Privacy Notice or make informed decisions about the choices that are made available to adult users of the Site.

    We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. H and H Lawncare Equipment does not sell products to persons under the age of 18. If you are under the age of 18, you are required to seek the consent of your parent or guardian to purchase products from the Site.
     
  2. Opting out of Receiving Communications from Us:
    H and H Lawncare Equipment may send you communications regarding its services, its websites or otherwise. H and H Lawncare Equipment provides you the opportunity to opt-out of receiving such communications by indicating your desire to opt-out. If you would like to opt out of receiving communications from us please email us at order@lawnmowerpros.com.
     
  3. Correcting or Updating Information:
    At any time, you can view, update and/or remove your account information. Upon your request, we will also remove any other personally identifying information we may retain from our databases.

    To make any such changes or requests, please email us at order@lawnmowerpros.com. Additional residual information may remain in our archives and records, but this information will not be used for any commercial purpose.

    We reserve the right to maintain information on users who have violated our Terms of Use or who have had their access to our website blocked.

    Recipients of our marketing messages can unsubscribe from receiving promotional e-mail by using the unsubscribe instructions located at the bottom of the message, or by sending a request with “unsubscribe” in the subject line order@lawnmowerpros.com.

    If your name, e-mail or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us as directed below, if you no longer wish to receive communications from us you may opt-out by emailing us at order@lawnmowerpros.com, sending a letter to the address listed below or by clicking on the unsubscribe link within any marketing e-mail you receive from us.
     
  4. Security:
    We also protect your information by placing it on a secure portion of our website that is only accessible by certain qualified employees of H and H Lawncare Equipment. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

    Our Site uses industry-standard encryption technology to provide for the security of your credit card numbers. In addition, we have put in place reasonable procedural and technical standards to protect the security of our Sites and information we maintain. However, we cannot guarantee that any electronic commerce is totally secure. We encourage you to take affirmative steps to protect yourself online, including ensuring that any online account information you have remains secure. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser.
     
  5. Other Web Sites:
    H and H Lawncare Equipment websites contains links to other websites that are not owned, maintained, operated, or endorsed by or for H and H Lawncare Equipment and not subject to the same Privacy and other Policies.

    The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites. You should read the other site’s privacy policies to understand how personal information collected about you is used and protected.. Please note that when you click on one of these links, you are entering another website for which H and H Lawncare Equipment has no responsibility.

    We encourage you to read the privacy statements on all such sites as their policies may be different than ours. Also, you may have entered this website from an unrelated third party website. Likewise, H and H Lawncare Equipment has no responsibility for such third party websites and you should review their privacy statements.
     
  6. Non-United States of America Users:
    The Sites are operated in the United States of America. If you are located outside of the United States of America, please be aware that any information you provide to us will be transferred to the United States and by using the Sites and/or giving your information, you consent to such transfer, and understand that the United States of America may not provide the same level of protections as the laws of your country.
     
  7. Policy Updates:
    From time to time we may change our privacy policies because of changes in the relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers.

    Notice of any material changes in the manner in which we handle personally identifiable information under this policy will be provided on the Sites.

    Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. By continuing to use the Site after we post any changes, you agree to the terms of the updated policy.

    H and H Lawncare Equipment reserves the right to change this policy at any time by posting a new privacy policy at this location, and your continued use of our website indicates your acceptance of such changed terms.
     
  8. Business Sale or Transfer:
    In the event that H and H Lawncare Equipment is sold, has its assets acquired or transferred, whether voluntarily or involuntarily, or merges or becomes affiliated with any other division, individual or entity, any customer information owned or under the control of H and H Lawncare Equipment may be one of the transferred assets. We reserve the right, as part of such transaction, to transfer or assign the Personal Information and aggregate information we have collected from users of the Site.
     
  9. Limitations of Liability:
    In no event will H and H Lawncare Equipment or its affiliates, licensees or any party involved in creating, producing or delivering the site or its products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use the site, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer viruses or line or system failure (including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the site). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if H and H Lawncare Equipment or its affiliates or any other party has been advised of the possibility of such damages.
     
  10. Contact Information:
    If you have any questions about our privacy policy, the practices of this website, or your dealings with this website, please contact us:

    By Email: order@lawnmowerpros.com

    By Phone: 1-866-563-9925

    By Mail:
    LawnMowerPros.com
    An H and H Lawncare Equipment Company
    7048 S. Broadway
    Haysville, KS 67060
     

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