Returns MUST be sent to H and H Lawncare Equipment, LLC, 7048 S. Broadway, Haysville, KS 67060.
Returns sent to the manufacturer or vendor will be charged a 20% restocking fee.
Must be authorized by H and H Lawncare Equipment, LLC before return. Call us at 1-866-563-9925 (Toll Free).
Unauthorized returns will be charged a 20% restocking fee.
Must be returned within 365 days of receipt of your order. That's one whole year!
Merchandise items must be in new condition, within its undamaged original packaging. Shipping charges are not
Most Special Order Items including Power Sports Products
will be charged a 20% restocking fee.
ORDERS CANNOT BE CANCELLED BY E-MAIL.
Gaskets, Seals and Electrical components are NOT
Unfortunately we can not accept any returned electrical
merchandise. This is the Industry Standard. We also CANNOT
accept returns of Gaskets or Seals. HOW LONG WILL MY REFUND TAKE?
Credit / Authorizations
An authorization hold will be placed on your credit
or debit card each time an order is placed to confirm
the card is valid. The hold should be released within 3
to 5 business days
For cancelled orders, authorizations may still take
3 to 5 days to be released. The length of the hold is
determined by the bank or other financial institution
that issued your card. You will not be charged for
For additional questions, please contact your
financial institution or card provider.
If a PayPal order is cancelled, an authorization
hold may apply and should automatically drop off after 7
All PayPal orders are charged immediately, including
For further information, visit
Prepaid cards do not have authorizations placed on them
Any authorizations placed on prepaid cards are placed by
the company issuing the card
All prepaid cards are charged when the order is placed
and will be refunded if the order is cancelled and can
take up to 30 days.